Email and the Demise of a Civil Society

Have you ever noticed how rude people can be when communicating via email? Especially when the email is to an unknown recipient. It’s as though we’ve all forgotten that there is still a real person on the receiving end of every email. Slipped our minds that our complaint, issue, concern or frustration has to be taken in by a human in order for a response to be generated. Like we have a hall pass to toss out all social norms just because there is no intimate connection with the recipient. Ironically, it’s very likely that the person manning the support … Continue reading Email and the Demise of a Civil Society